Refund policy

Please note: Because our products are made-to-order (print-on-demand), each item is custom-printed specifically for your order after purchase. As a result, we do NOT accept returns for reasons such as wrong size selected, change of mind, or not liking the design/color once printed.

We want you to be happy with your order, so please review our policy below.

Damages, Defects & Wrong Items

If your item arrives defective, damaged, or if you received the wrong item, please contact us within 7 days of delivery at peanutt2610@gmail.com with:

     1. Your order number.
     2. Photos/video of the item showing the issue.

We will evaluate the issue and offer a free replacement or full refund — no need to ship the item back to us in most cases.

Wrong Size or Address Provided by Customer

Please double-check your size (see our size chart) and shipping address before completing your order. Since each item is printed specifically for you, we're unable to offer free replacements for:

     1. Incorrect size selected by the customer.
     2. Incorrect address provided by the customer.

If you notice an error, contact us at peanutt2610@gmail.com within 2 hours of placing your order — we may still be able to correct it before production begins.

Non-Returnable Items

Because all our products are custom, made-to-order items, we are unable to accept general returns or exchanges once an order has entered production. This applies to all items in our shop.

Refunds

Once your issue is reviewed and approved, refunds will be issued to your original payment method within 5-10 business days. Please allow additional time for your bank or card provider to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at peanutt2610@gmail.com.

Order Cancellations

Since production begins shortly after an order is placed, cancellation requests must be made within 2-4 hours of purchase. Once an order has entered production, it cannot be cancelled or refunded.